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Seeplus, the missing piece
for Q-Commerce

Pick, pack and deliver online orders in 30 minutes

Our innovative order fulfilment platform, Seeplus, revolutionizes the way orders are managed. Designed to seamlessly integrate with your E-Commerce platform, Seeplus orchestrates the entire fulfilment journey, streamlining processes from the point of order on your website or app, through the intricacies of retail store handling, to efficient courier dispatch and fast customer delivery.

 

It transforms retail stores into efficient Q-Commerce hubs, where orders are processed — including picking and packing — within a 30-minute timeframe. This enables retailers to provide customers with a variety of fast collection and delivery options, such as in-store pickup, secure locker retrieval, and local delivery thanks to our partnership with Uber Direct.

 

Seeplus ensures that customers are kept in the loop with clear, personalised communications about their order confirmations and ongoing status updates, enhancing convenience and flexibility. This adaptability not only meets customers' diverse needs and schedules but also boosts sales, satisfaction, and loyalty by making their shopping experience seamless.

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The Need for Speed

Customer satisfaction within retail hinges on the delivery experience - the moment that can make or break the customer’s journey. Consumers prioritise speedy, reliable, and transparent delivery options. 

75%

of consumers demand the option of express delivery (within 2 hours).

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69%

of consumers would choose a company that offers express delivery over one that does not.

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94%

of customers say a positive delivery experience makes them more likely to order from the retailer again.

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73%

of consumers more likely to buy from retailers that allow them to track parcels in real time.

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Q-Commerce is the solution! However, retailers often find themselves lacking the necessary technology, logistics, and delivery partners to simultaneously manage in-store shoppers and quick order fulfilment. 

Our Q-Commerce Solutions

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Revolutionise order pick up with Lockers

Provide customers with access to an extensive network of self-service pickup points on their way back home, at restaurants, or even shopping malls.

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Amplify delivery speed with Uber Direct

Unlock lightning-fast delivery and revolutionise your customer experience with Seeplus and Uber Direct, your gateway to 30-minute order fulfilment.

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Boost flexibility with Click & Collect

Offer customers a seamless way to pick up orders in-store or on-the-go, minimising queues, enhancing staff interactions and unlocking cross selling opportunities. 

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Key Features

Seeplus efficiently handles order processing, facilitates picking and packing, and oversees accurate shipping and delivery as well as personalised customer communication and returns management.

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Customer Communication

Seeplus ensures customers receive clear and concise personalised order confirmations and regular updates on their order status.

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Order Fulfilment

Seeplus sends captured orders to stores for staff to process. It enhances efficiency using pick lists and mobile tech. It guides staff on how to prepare and securely package every item for shipping.

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Fast Local Delivery

Seeplus is integrated with Uber Direct enabling retailers to add fast, reliable local deliveries to their own sales channels. In urban areas, orders can be delivered within 30 minutes of being placed online.

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Productivity

Customers can track their orders from store handling to delivery at their chosen location, be it their office, a friend’s or family’s house, a park, the gym, or their home.

How it works

Seeplus is the missing puzzle piece for Q-commerce, providing retailers with a one-stop solution to unify their online and in-store experiences. It enables retailers to add fast, reliable last mile delivery solutions to their own sales channels.

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Efficient Capture and Acknowledgement of Orders

Seeplus effectively captures orders and sends a confirmation to the customer.

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Order Management

Seeplus directs the captured orders
to your assigned fulfilment centres or
stores. Staff can then diligently review
and process these orders, checking for
product availability.

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Picking

Our platform prioritises logical
organisation and guides your staff
towards efficient picking by utilising
pick lists and mobile tech.

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Customer Communication

Seeplus ensures customers receive
clear and concise personalised order
confirmations and regular updates

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Pick-Up & Delivery

We coordinate regular pickups and
drop offs with shipping carriers
while providing customers with
regular tracking updates.

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Packing

We take into account the
characteristics of each product when
preparing for shipping, ensuring every
item is packaged securely.

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Fulfilment Solutions

Our integrations enable retailers to offer a range of delivery options including in-store pickup, locker retrieval, and instant delivery.

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Returns

Seeplus expedites the returns process
offering prepaid labels, swift refunds
and exchanges while updating the
inventory in real-time.

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Checkout Options

Seeplus enables retailers to offer multiple last-mile delivery options available through their own sales channels.

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Integration

Seeplus harnesses the power and flexibility of a MACH architecture. It seamlessly integrates with eCommerce platforms, POS/ERP systems and a collection of flexible cloud native technologies, to bring you agility, scalability, and innovation. 

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Why Choose Seeplus?

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 Created by a collaboration of retail experts and software specialists, Seeplus specifically caters to the complex needs of the retail sector, providing a solution that enhances operational efficiency and growth.. It stands out as one of the most efficient solutions available today, offering seamless processes for picking, packing, communication, and delivery from store.

Simplicity at its Best

Designed with simplicity and intuition, our platform is as user-friendly as it gets, so you can put your customers front and centre. Need help? Our team is just a call away.

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Integration Made Easy

Seeplus effortlessly syncs with all eCommerce platforms and your existing POS/ERP systems. Saving you time and effort, it's the missing puzzle piece that will slot into your Q-Commerce strategy.

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Speed to Market

With Seeplus, long implementation is history. You’ll quickly be steering your retail operations towards optimisation and delivering the exceptional experiences your customers want!

Perfect for a wide range of retailers

At Inovretail, we're passionate about helping retailers succeed - no matter what retailer sector they operate in.
 
That's why our versatile software solution SeePlus works with a wide range of retailers, from jewellery to home improvement, pet, fashion, and beyond.
 
With SeePlus, you'll get a robust set of features tailored to your specific needs, helping you drive operational efficiency build strong connections with your customers.

Our Clients

We have a dynamic range of forward-thinking clients that have streamlined their retail strategies and boosted their operational efficiency with our cutting-edge retail solutions.