The Need for Speed
Customer satisfaction within retail hinges on the delivery experience - the moment that can make or break the customer’s journey. Consumers prioritise speedy, reliable, and transparent delivery options.
75%
of consumers demand the option of express delivery (within 2 hours).
69%
of consumers would choose a company that offers express delivery over one that does not.
94%
of customers say a positive delivery experience makes them more likely to order from the retailer again.
73%
of consumers more likely to buy from retailers that allow them to track parcels in real time.
Q-Commerce is the solution! However, retailers often find themselves lacking the necessary technology, logistics, and delivery partners to simultaneously manage in-store shoppers and quick order fulfilment.
Our Q-Commerce Solutions
Key Features
Seeplus efficiently handles order processing, facilitates picking and packing, and oversees accurate shipping and delivery as well as personalised customer communication and returns management.
Customer Communication
Seeplus ensures customers receive clear and concise personalised order confirmations and regular updates on their order status.
Order Fulfilment
Seeplus sends captured orders to stores for staff to process. It enhances efficiency using pick lists and mobile tech. It guides staff on how to prepare and securely package every item for shipping.
Fast Local Delivery
Seeplus is integrated with Uber Direct enabling retailers to add fast, reliable local deliveries to their own sales channels. In urban areas, orders can be delivered within 30 minutes of being placed online.
Productivity
Customers can track their orders from store handling to delivery at their chosen location, be it their office, a friend’s or family’s house, a park, the gym, or their home.
How it works
Seeplus is the missing puzzle piece for Q-commerce, providing retailers with a one-stop solution to unify their online and in-store experiences. It enables retailers to add fast, reliable last mile delivery solutions to their own sales channels.
Efficient Capture and Acknowledgement of Orders
Seeplus effectively captures orders and sends a confirmation to the customer.
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Order Management
Seeplus directs the captured orders
to your assigned fulfilment centres or
stores. Staff can then diligently review
and process these orders, checking for
product availability.
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Picking
Our platform prioritises logical
organisation and guides your staff
towards efficient picking by utilising
pick lists and mobile tech.
Customer Communication
Seeplus ensures customers receive
clear and concise personalised order
confirmations and regular updates
Pick-Up & Delivery
We coordinate regular pickups and
drop offs with shipping carriers
while providing customers with
regular tracking updates.
Packing
We take into account the
characteristics of each product when
preparing for shipping, ensuring every
item is packaged securely.
Fulfilment Solutions
Our integrations enable retailers to offer a range of delivery options including in-store pickup, locker retrieval, and instant delivery.
Returns
Seeplus expedites the returns process
offering prepaid labels, swift refunds
and exchanges while updating the
inventory in real-time.
Checkout Options
Seeplus enables retailers to offer multiple last-mile delivery options available through their own sales channels.
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Why Choose Seeplus?
Created by a collaboration of retail experts and software specialists, Seeplus specifically caters to the complex needs of the retail sector, providing a solution that enhances operational efficiency and growth.. It stands out as one of the most efficient solutions available today, offering seamless processes for picking, packing, communication, and delivery from store.
Simplicity at its Best
Designed with simplicity and intuition, our platform is as user-friendly as it gets, so you can put your customers front and centre. Need help? Our team is just a call away.
Integration Made Easy
Seeplus effortlessly syncs with all eCommerce platforms and your existing POS/ERP systems. Saving you time and effort, it's the missing puzzle piece that will slot into your Q-Commerce strategy.
Speed to Market
With Seeplus, long implementation is history. You’ll quickly be steering your retail operations towards optimisation and delivering the exceptional experiences your customers want!
Perfect for a wide range of retailers
At Inovretail, we're passionate about helping retailers succeed - no matter what retailer sector they operate in.
That's why our versatile software solution SeePlus works with a wide range of retailers, from jewellery to home improvement, pet, fashion, and beyond.
With SeePlus, you'll get a robust set of features tailored to your specific needs, helping you drive operational efficiency build strong connections with your customers.
Our Clients
We have a dynamic range of forward-thinking clients that have streamlined their retail strategies and boosted their operational efficiency with our cutting-edge retail solutions.